About Returbo
Returbo is an essential eCommerce Return Management System that simplifies the after-purchase experience, for both merchants and customers. We provide a seamless return process that reduces the number of manual steps so you can focus more on growing your business, not managing your returns.
Using our digital return form, your customers can self-register their returns on your website, instead of sending requests via emails. You get a full overview of all your returns and their statuses in our admin panel. With our email notification feature, your customers are automatically notified about their return statuses. You can also process payments through our app.
Why Returbo?
A significant amount of items ordered online are returned, highlighting the importance of managing and maintaining an efficient return system. Managing the return process is a tedious job when done manually. Returbo provides a simple return process, with the following features:
- Complete overview of the returns in the admin panel
- Customers get complete details of their returns just by entering order number and email ID into the digital return form
- Customize and create your own return reasons to analyze the problem
- Digital return form - get the end customer to self-register their return
- Embed our digital return form to your store
- High visibility of returns and their statuses
- Keep the customer in the loop by automated emails
- Making partial or full refunds is easy
- Stay on top of your returns by managing it effectively
- Timeline - save updates and actions for future references
You sell, we manage
Maintaining customer satisfaction while dealing with complex return processes is difficult and time-consuming for any growing business. Returbo provides a clear admin panel so you can handle the return without any difficulties and get more time to build your core business.
Uncomplicate your returns
Our return portal is a plug and play process. You get access to all data with ease. Using our application, you can:
- Save time and money
- Reduce heavy workload
Strengthen Customer Trust
Many customers research the merchant’s return procedure before making a purchase. Customers who had a bad and/or difficult return experience will not repurchase. Keeping this in mind, we help you give your customers an effective return process to gain their trust.
Customization
Our software allows you to customize your return panel using your brand logo and theme. Through our customization feature, you can:
- Customize return reasons to analyse your product
- Customize email notification to voice your brand name
- White label our digital return form
