ReturnGO technology works to give your customers the best alternative to return refunds while maximizing your profits.
ReturnGO is the only app that uses data to calculate how much store-credit your customer's request is worth. Our smart algorithm will create a variety of options for your customers, so they can choose their own preferred alternative. Putting the ball back in their court, you can improve customer satisfaction and create a positive return and exchange experience.
Why ReturnGO?
- Easily manage your returns
- Convert returns into revenue
- Maximizing profits
- Reduce your return rate & churn
- Build customer loyalty
- Improve customer experience
- Decrease customer service emails
- White-label solution
- Mobile-friendly
- NEW: Multi-currency support
How Does It Work?
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Integration: ReturnGO integrates easily with your Shopify store, with no extra code needed.
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Return Policy: We work alongside your return policies to provide the best experience for you and your customers. If a customer declines the alternatives, they can still be processed through your standard return policy.
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Personalized offer: We offer customized flow to each customer by predicting return rates & customer behavior. You can choose which options we will give to your customers; Keep the item, Donate it, or Send it later.
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User experience: ReturnGO gives your customers a better return journey, including full transparency. With an immediate store-credits option, your customer can spend again instantly.
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Brand loyalty: New customers are fun, loyal customers are the best! Smooth and positive return experience will lead to lasting, strong relationships with customers.
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Analytics: Everything you need to know about your customers' returns on one page. Real-time data about every return request, expanded dashboard, and all-important profit metrics..
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Automated Emails: Automate sending emails to your customers based on the offer they got with all the information they need to keep shopping!
Friendly customer service
We're here to help you, 7 days a week!
