Return Prime: Shopify Order Returns App

Return Prime: Shopify Order Returns App - shopify app

Appsdart

Power your customers to return, exchange and track requests!
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Appsdart
Maker

Return Prime helps you manage all your returns, exchange and refunds at one place. It lets your customers request a return and exchange on their own helping you reduce your support

KEY BENEFITS
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Multiple Logistics Integration

Integrate more than one logistic partner to manage seamless operations for all your Returns/Exchange requests.

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Customer Controlled Returns

Let your customers raise Return/Exchange request directly from their my account page.

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Customise Flow Management

Customise and setup custom policies and reasons for both returns and exchange. Choose different refund options available to customers.

DESCRIPTION

Why do you need a returns or exchange app?

We often underestimate the power of building a trust worthy brand and do not realise the real reasons for low conversions and repeat purchases. A research shows that brands providing easy order return to their customers have seen their shoppers coming back more often to purchase again. A dedicated return centre with easy return policy is now a must for every customer focussed brand.

Highlights

1. Define return and exchange window as per your policy to automatically restrict customers from making requests
2. Ask customers for photos and additional information before they can request a return or exchange
3. Translate your entire customer returns journey in any language of your choice
4. Use our automation to automatically approve all requests to make a fully automated returns system
5. Design and send email notifications to your customers in any language
6. Connect your logistic account and send return labels instantly to your customers
7. Create reasons specific to a product/collection
8. Refund via gift card, discount code or directly to the customers card
9. Charge for return labels and deduct from the refund
10. Restrict returns or exchange on specific order or products
11. Let customers exchange with any other product of their choice
12. 14 Day refund on all paid plans, no question asked

World class support

Our support has been one of the best in the industry and you can hear about it everywhere in our reviews too. We believe in going beyond our duties to ensure you get the value out of the app and we will do everything to help you in all possible ways.

Integrate with major logistics

*Deutsche Post DHL Germany (DPDHL) *USPS *UPS *Shipstation *Canda Post *DPD UK *Fedex *Bluedart *Shiprocket *Pickrr *Delhivery *Shyplite *Shadowfax *iThinklogistics *Shippo *EasyParcel

See the app in action

Explore how the app works in an example store.

7-day free trial

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