Endear CRM: Sell Through SMS - shopify app

Enjoy Endear for free for your first 14 days

Whether working from home, the office, or the store, Endear empowers salespeople to drive sales through highly personalized messaging over email and text. Top brands and retailers count on Endear to expand the reach and influence of their salespeople so they can deliver high-touch customer clienteling from anywhere.

A CRM Made Specifically For Retail

Endear integrates effortlessly with your POS to offer a seamless feed of order history, customer data, and product inventory. Salespeople use Endear to create segments that target customers based on their behavior both in-store and online, using filters like total spend, zip code, and AOV.

Personalized Messaging Over Email & SMS

Give your salespeople a powerful and trackable way to text and email customers without any messages falling through the cracks. With Endear, your team can share one SMS phone number that customers can text at any time. Endear also takes care to route messages to the right salesperson and notifies them accordingly.

Send Custom Product Recommendations Through Lookbooks

Salespeople know which products their customers love the most. With Endear's lookbooks feature, salespeople can curate product recommendations directly from your e-commerce site based on customer order history or interest. Lookbooks can then be shared directly through emails and texts to shorten the path to purchase.

Track Salespeople's Performance Across Channels

See how each person on your team is driving sales and track the conversations that lead up to them. Endear also reports which products were purchased, where the sale occurred, any returns or refunds associated, and gives you control over resulting commission payments.