App Installation Requirements
- Merchant must have an online store and business address must be in the USA
- Merchant must have at least one fulfillment center in the USA
- Delivery Estimates provided to only USA domestic buyer address orders at the checkout page using USA domestic carrier services of UPS and USPS
- Merchant must accept USD Currency
- Delivery Estimates not provided to International orders
Fulfillment Optimization for your Shoppers—and your Ops team
Per the latest market research, one of the biggest reasons shoppers abandon their carts is due to a lack of clarity for accurate delivery dates. Shoppers are demanding that visibility early in the shopping journey, just like top retailers in the world. The stakes have never been higher to address this critical shopper's need.
Retailers and brands deal with ever-increasing shoppers' delivery expectations, customer acquisition costs, and increased carrier fees. To successfully compete and grow in this environment requires an enterprise-level platform that can use AI and your data insights to optimize every shopper's journey dynamically. It ensures that you provide the best possible experience to your shoppers, resulting in topline growth without sacrificing profitability. The FenixCommerce Intelligent Delivery App addresses both of these issues by providing your shoppers with accurate Estimated Delivery Dates (EDDs) and Smart Shipping Costs—while giving your fulfillment team powerful tools to help them hit those EDDs using the lowest-cost-possible shipping services
Business Value Delivered
The IDP increases conversion and shipping revenue while reducing pre-sales inquiries.
Key Capabilities
- Accurate Estimated Delivery Dates set clear expectations: Improve conversion, reduce customer inquiries, and provide a personalized experience to each shopper with accurate EDDs in your checkout.
- Customize your checkout based on your business: Personalize your checkout for each shopper by presenting your choice of actual rates, flat rates, table-based rates, and promotional shipping offer like free shipping based on customer segments like first time buyers, loyal customers and many more.
- Save money on shipping with real-time carrier rate shopping: Connect your carrier accounts and let the IDP do the rest. The IDP can rate-shop every shipment (including dimensional weights and split/combined orders) in real-time to select the most cost-effective carrier/service that will support the shipping option chosen by the customer.
