Fuzzy Surveys helps you set up polls and surveys on your post purchase confirmation page.
App Features
- Get started with prebuilt survey templates (or build your own)
- No coding or integration scripts required
- Surveys are injected directly into your post purchase confirmation page
- Multiple survey types are available - multi select, single select or free text field answers
- For each survey response, you get detailed analytics to understand what the customer purchased and how much was spent
- Export customer feedback results _(CSV / Microsoft Excel)_
- No watermarks or advertising from our app
- 100% GDPR compliant
Use Cases
Some examples of how you could use Fuzzy Surveys:
- Get feedback on customer satisfaction rates
- Understand what marketing is working best for your store
- Check the social media platforms your customers typically use
- Determine what other products your customers may be interested in
- Check customer buying intention (was the purchase a gift or for themselves?)
- Perform Net Promoter Score (NPS) analysis
- Reduce churn rate by finding areas that your store could improve
- Collect additional details about your customers after a purchase is made (to ensure it does not impact your conversion rate)
