What is Gobot?
We help Shopify stores increase sales and reduce support burden with beautifully branded shoppable quizzes and AI support chatbots. Drive more revenue, boost email and SMS opt-ins, personalize your marketing with detailed buyer profile data, and slash repetitive support tickets.
Shoppable Quiz: Drive More Sales & Personalize Your Marketing
Easily build a beautiful Shoppable Quiz and/or chatbot that chats with shoppers, remembers all of their responses, and recommends a curated set of products just for them. Learn new information about customers that you could only know by asking them directly!
Collect email and SMS opt-ins. Send personalized welcome emails based on the expressed needs and preferences of your shoppers.
Use Gobot to build buyer profiles and truly personalize your marketing channels. Sync answers, actions and other buyer profile data points with Klaviyo, Drip, Mailchimp, Active Campaign, Attentive, Postscript, SMSBump, and others.
Track custom Facebook Pixel and Google Ad events for answers and product recommendations. Even if shoppers don't complete your quiz, you can still personalize the retargeting ads. Automatically create lookalike audiences on Facebook for important customer segments. Personalize Facebook and Instagram ads to match exactly what your shoppers are currently focused on or trying to solve.
Track quiz revenue and engagement with robust analytics.
Gobot’s deep Shopify integration makes it easy to pull product recommendations into your quiz, and these recommendations stay up to date as inventory changes. Further, relevant product recommendations will auto-populate your quiz recommendations based on smart rules you’ve set in Gobot – no need to continuously update your quiz as your offering changes.
That’s why merchants are choosing Gobot over Octane AI!
AI Support Bot – Reduce Support Burden
Automate repetitive support, improve customer satisfaction, and slash response times by making Gobot’s AI powered support bot the front-line of your support. Gobot can update customers as to the status of their orders, initiate returns through your returns portal, help resolve order issues, and so much more. Unaddressed questions get sent directly to your existing helpdesk via email. Handoff, as necessary, to whatever help desk or live chat you are currently using, including Gorgias and Zendesk.
Leverage valuable analytics provided by Gobot to see what your customers are asking and are most interested in.
Gobot’s AI chatbot integrates seamlessly with your shoppable quiz.
No coding required using 1-Click-Publishing. SEO-friendly script loading for fast page load!
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Shoppable Quiz functionality must be separately enabled on your account. Please request an invite after installing.
