About Orderease
Client retention is the key of e commerce business. Understanding the problem statement of customer and acting wisely on a solution is what add value to the business.
It's the trust that we build with the customers helps us retaining most of the clients. Evaluation is the need of hour. In the world full of competition everyone needs one smart move to take an edge over the other.
People love stores that reduces efforts off the customers and help them correct their own mistakes. And allowing them to own their orders is one smart move that builds a sense of trust in them. Typed wrong address ? Or added a wrong phone number ? Or ordered the wrong amount of Items ? Want to add more?? Don't worry, you don't need to go through the tactic process of connecting to the service centre or reaching the store, just take a step back and edit your order as you desire. Wouldn’t it be amazing if the customer had a control over this.
Cancellation is better than return. What if someone placed an order by mistake. Or maybe at some point they don’t want the order to be delivered. Allowing them to cancel the order at any point could solve cost and time at very high scale. Money saved is money earned and if we look at the rate of returns happening we would understand the need of this feature. It could save millions of efforts and revenue with just a click.
Looking over a bigger picture of customers retention bring repeat purchasing into actions. Allowing customers to reorder any of their previous orders reduces their efforts. If they know what they have to buy they should not search it every time and there comes the reorder feature that allows user to directly place orders that have been previously purchased with one simple click. Showing this feature at multiples pages like account page or thank you page makes it easily accessible and a valuable add on to the store.
OrderEase dedicates it services to build your trust with your customers. Our scalability is directly proportional to yours. Every opportunity has a small gap that needs to be filled with right actions and we help you do that. With just couple of clicks you can have all these features with you. The market says having this feature increases the sale by around 37%. The only step that you need to take is understanding what your customers wants. We understood ours now its your turn.
How does OrderEase Work?
Once you install, through our auto install process, it would hardly take 4-5 minute, one-time setup will help you edit/reorder your order. On your customer account page you will get the provision to edit/reorder your order . The same features will be enabled on order status page and order confirmation email.
*24 X 7 support for any assistance in installation.
