*Leverage Your Customer Feedback
*Narrow Down Your Most Loyal Customers
*See Which Customers Are Most Likely To Refer Others
Create a one question email survey in less than one minute to quickly identify your most loyal customers and turn them into advocates of your brand.
Easily Setup and Customize Survey Email
From the OSI Feedback admin control panel, you will be able to customize the question, the confirmation behavior and add your own company branding.
Import your Customer Emails In Multiple Ways
You will be able to add your customer emails individually or by doing a CSV file import.
Immediately Engage Your Top Advocates
As soon as your top advocates have been identified, you can automatically get them engaged into your referral program.
Direct Customers Based on Response
Based on your customers responses to the survey you can either sign them up as an ambassador, prompt them to leave you a review or ask them for detailed feedback so that you can address any issues they report.
Easily Search By Ratings
From the admin control panel you can easily search to find all the top ratings and who rated you.
Export Data To Use in Other Systems
You can easily view and export the results of your ratings into a CSV file so that you may use in other third party systems.
Get Help From our Expert Support Staff
If you need help at any point along the way, our team of expert support techs can help you out. Whether it is by phone, email or live chat we can get you the answers you need whenever you need them 24/7.