Shipup - shopify app

Turn delivery into Loyalty!

We follow your packages in realtime to create a seamless, transparent and branded delivery experience. Send notifications to your clients, redirect them to branded tracking pages and proactively manage potential delivery incidents with our customer service integration.

Shipup helps you get a delivery experience so compelling that your clients will want to purchase again.

Try it for free for 14 days!

Proactive notifications: Notify and reassure your customers in real time

• Track your packages in real time.
• Send proactive and customized notifications to your customers during delivery.
• Brand & personalize your notifications and foster interactions with your customers with a high open rate and an even higher click rate.

Tracking page: Engage and retain your customers

• Create your own branded tracking page on your website.
• Use our powerful drag and drop builder.
• Increase your customer retention.

Client feedbacks: Spot unhappy customers

• Collect your customers’ feedbacks as soon as they get their packages.
• Create alerts for your customer support.
• Turn possible detractors into ambassadors.

Highly customized tools: Boost customer satisfaction

• Surprise and amaze your customers with original content.
• Give your online shoppers the right information with the right wording.
• Turn one-time buyers into lifelong customers.

Cut down your support

• Anticipate incidents during delivery.
• Reduce your customer tickets by half.
• Ease your customer support’s life.

Support 60 shipping Carriers and 8 languages

UPS • FedEx • USPS • DHL Express • TNT • OnTrac • DPD • GLS • Bpost • Royal Mail • Parcel Force • Alibaba (Cainiao) • Honk Kong Post • Canada Post • Austalia Post • Chronopost • Colissimo • Mondial Relay • Colis privé • DB Schenker • Relais colis & many others ! English • French • German • Italian • Spanish • Polish • Danish • Dutch

Full list available on our website. Don't see yours? Email us and we'll add it for free!

Level up your customer support with Zendesk an Gorgias integration

• Facilitate the sharing of information to your customer support.
• Get notified on Zendesk or Gorgias when an incident occurs.
• Find your customers’ delivery information directly on Zendesk.